The Tech360 Platform
Tech360 combines custom software engineering with a connected operational backbone — role-based workspaces, client portals, human-approved AI workflows, and full source-code ownership.
Architectural Foundations
Every portal, CRM, eCommerce store, and internal tool Tech360 builds rests on consistent identity, relational data, role-based access, and auditability.
One system for how your business actually runs.
Bring enquiries, projects, tasks, and delivery into a single connected workspace — so nothing lives only in someone's inbox or spreadsheet.
Every client conversation, in one place.
Track enquiries, scopes, approvals, payments, and delivery history against a single Client ID — auditable by timestamp and owner.
A secure place for your clients.
Give clients a controlled view of milestones, previews, approvals, invoices, and handover files — without exposing internal operations.
Clear ownership and human approval gates.
Assign work, route commercial and technical approvals, and track responsibilities across your team with structured, auditable workflows.
Your business owns its software and its data.
Operate with role-based access control, audit logging, verified recovery practices, and clean source-code handover after settlement.
Platform Capabilities
Modules that genuinely exist in the Tech360 platform today — engineered around role-based permissions, audit trails, and client ownership.
Product showcase
The administrative console and client portal are real, role-based applications — leads, projects, approvals, content, marketing and reporting in one place. Previews below are interface illustrations of the shipped product, with no customer data.
UNIFIED CLIENT MESSAGING
Unify webchat, email, SMS, and official WhatsApp Cloud API channels into a single auditable client workspace — with role-based assignments, human approval checkpoints, and full Client ID history.
Webchat, email, SMS, and WhatsApp conversations appear in one structured timeline per client — zero lost context across personal devices.
Draft responses, scope summaries, and milestone updates pass through explicit role-based review before critical client communications go out.
Every enquiry, approved Scope of Work, invoice, and handover record is linked to a single Client ID — auditable by timestamp and actor.
Structured intake links verified email and phone contacts to a dedicated Client ID so project updates and portal access stay consistent.
Platform features
Every feature below is implemented in the production platform and exercised daily — not a roadmap slide.
Multi-step automations with retries, scheduling and failure alerts — so processes finish even when a step hiccups.
Why it matters: fewer dropped tasks and hand-offs.
Assistants prepare drafts, summaries and next actions inside your existing queues, ready for human approval.
Why it matters: people review and decide, not copy-paste.
Connected accounts and webhooks with visible status, so a broken link is found before your customers notice.
Why it matters: no silent integration failures.
Operational dashboards and scheduled reports reconciled from one source of truth.
Why it matters: meetings start from agreed numbers.
Super Admin, Admin, staff and client roles see only what their work requires.
Why it matters: least-privilege access by default.
Who did what, when — across approvals, publishing, payments and automations.
Why it matters: every action is accountable and reviewable.
Industry Operating Systems
Blueprints for education, healthcare, hospitality, real estate, commerce, and field operations — tailored per engagement under a written Scope of Work and handed over as your own software.
Enquiry → Admission → Academic → Alumni pipeline with guardian portal
Schools lose admissions to slow follow-up; this automates it while keeping human approval on offers.
Appointment, EMR, prescription and recall automation
Clinics need no-shows down and records auditable — this gives both without extra staff.
Booking, housekeeping, guest messaging and revenue dashboard
Hotels compete on experience consistency; this makes every stay reliably excellent.
Listing → Lead → Site visit → Booking → Installment tracking
Real estate loses money on aged leads; this responds in under 5 minutes, every time.
Catalog, orders, inventory, payments and delivery orchestration
Commerce margins live on inventory accuracy and delivery promises — this keeps both true.
Jobs, crews, inventory and finance in one operational source of truth
Manufacturing and services fail on disconnected data; this connects it end-to-end.
Ownership policy: custom systems are scoped in writing, previewed as HTML before build, and handed over with full source code after final payment clears.
Integrations
Honest status labels: nothing here is claimed 'connected' until your accounts are linked and verified. Configuration happens inside your admin dashboard, with credentials stored securely on your host.
Messaging channels, email and SMS automation
Available — requires configurationFacebook, Instagram, LinkedIn and X publishing via official APIs
Available — requires configurationWorkflow automation through n8n and scheduled jobs
Available — requires configurationBusiness dashboards, SEO audits and scheduled reporting
Built into the platformApplication package exports, API integrations and deploy packages
Built into the platformModel providers connected per engagement with policy controls
Available — requires configurationNext step
Share your current tools and bottlenecks — we will map a clean, phased architecture with no obligation.
Every engagement is on-record: Client ID, written scope, verified payments, full handover.
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