Service
Custom CRM Development
A customer record system shaped to your pipeline.
The business problem
Off-the-shelf CRMs force your process into their fields — so the team keeps a shadow spreadsheet beside the tool, data quality collapses, and the CRM becomes an expense instead of an asset.
The Tech360 solution
We build CRMs around your actual pipeline: every lead, message, approval, payment and file linked to one Client ID, with stages, permissions and reporting that mirror how your business truly sells.
What is included
Key features
Scope is confirmed in writing before work begins — these are the standards this service is built to.
01Pipeline stages modelled on your real sales process
02Every communication, file and payment under one client ID
03Role-based access for sales, ops and management
04Automated follow-up and status-change triggers
05Quotation, scope and approval tracking
06Revenue, conversion and activity dashboards
How it runs
Engagement workflow
Process mapping of your current sales and service flow
Data model and permission design
Preview of the CRM interface for approval
Build, data migration from spreadsheets
Team onboarding, go-live and support period
Technology
Built with
Illustrative scenario
A real-estate developer replacing agent-owned spreadsheets with a CRM where every enquiry, site visit, booking and installment lives on one client timeline.
Hypothetical example only — not a verified client engagement or measured outcome. Actual scope, integrations, and results require validation.
Start here
Scope this service for your business
One message begins discovery. You receive a written scope, an HTML preview, and a milestone plan — payment only after your preview approval.
Next step
Prefer to talk it through first?
WhatsApp reaches a real engineer who can scope your situation in one conversation — and the written scope still follows.
Every engagement is on-record: Client ID, written scope, verified payments, full handover.