Service
SMS Automation
The message that is read within minutes.
The business problem
Critical updates — payment reminders, OTPs, delivery windows — get buried in inboxes. But SMS done through unknown gateways fails silently, and you never learn which customer was never reached.
The Tech360 solution
We integrate reliable SMS gateways with status tracking: transactional alerts triggered by real system events, delivery confirmation per message, and failure retries logged against the client record.
What is included
Key features
Scope is confirmed in writing before work begins — these are the standards this service is built to.
01Gateway integration with credentials in Secret Manager
02Event-triggered transactional messages
03Delivery status confirmation per message
04Failure logging and automatic retry logic
05Opt-out and consent compliance handling
06Multi-country routing where required
How it runs
Engagement workflow
Message use-case and frequency mapping
Gateway selection and architecture design
Preview of message templates and triggers
Integration and delivery-status verification
Monitoring setup and handover documentation
Technology
Built with
Illustrative scenario
A clinic automating appointment reminders and confirmation replies, reducing no-shows without any manual calling.
Hypothetical example only — not a verified client engagement or measured outcome. Actual scope, integrations, and results require validation.
Start here
Scope this service for your business
One message begins discovery. You receive a written scope, an HTML preview, and a milestone plan — payment only after your preview approval.
Next step
Prefer to talk it through first?
WhatsApp reaches a real engineer who can scope your situation in one conversation — and the written scope still follows.
Every engagement is on-record: Client ID, written scope, verified payments, full handover.